The significance and transfer of experience in knowledge work context

The ageing, experienced knowledge workers possess competence that is crucial for the competitiveness of an organization.In Finland and other parts of Europe,so called baby-boomer generation is soon retiring.Their valuable experience will be lost unless it is secured.This paper is based on a liter...

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Bibliographic Details
Main Author: Hovila, Hanna
Format: Conference or Workshop Item
Language:English
Published: 2006
Subjects:
Online Access:http://repo.uum.edu.my/11472/1/201.pdf
http://repo.uum.edu.my/11472/
http://www.kmice.cms.net.my/
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Institution: Universiti Utara Malaysia
Language: English
Description
Summary:The ageing, experienced knowledge workers possess competence that is crucial for the competitiveness of an organization.In Finland and other parts of Europe,so called baby-boomer generation is soon retiring.Their valuable experience will be lost unless it is secured.This paper is based on a literature review of knowledge transfer methods from seniors to the younger workers.Social interaction is crucial in functional knowledge transfer.Knowledge can also be explicated to documents.Information systems w ere not studied in this paper.An important issue in knowledge transfer and in avoidance of the competence gap is identification of critical knowledge.