Conceptual framework of organizational knowledge management capabilities

• Main Authors: Yasin, Ida, Jemain, Abdul Aziz, Abdullah, Mokhtar
• Format: Conference or Workshop Item
• Language: English
• Published: 2004
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/13875/1/KM150.pdf; http://repo.uum.edu.my/13875/; http://www.kmice.cms.net.my
• Institution: Universiti Utara Malaysia

Various efforts were attempted by companies to deploy knowledge management.The quest to move beyond information management and into the realm o undertaking involving the development of the structures of the firm.Therefore, the identification and assessment of precondition is necessary for the organization to have successful knowledge management initiatives.The paper provides a theoretical framework on assessing the capability of an organization towards successful knowledge management.The framework providestwo dimensions of organizational capabilities namely socio-technical and processes.Then, it leads to organizational effectiveness, and finally, leads to organizational performance.