Utilizing persuasion approach to improve compliance behaviour with password guidelines

• Main Author: Zakaria, Nur Haryani
• Format: Conference or Workshop Item
• Language: English
• Published: 2015
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://repo.uum.edu.my/15593/1/PID152.pdf; http://repo.uum.edu.my/15593/; http://www.icoci.cms.net.my/proceedings/2015/TOC.html
• Institution: Universiti Utara Malaysia

Password based authentication remains the most commonly used authentication mechanism, in spite of the rapid introduction of several other authentication mechanisms such as smart cards, graphical passwords and biometrics.Users mainly rely on password guidelines to construct their password; nevertheless existing password guidelines seem inadequate especially from the perspective of influencing the users’ security compliance behavior.Thus, this study intended to investigate ways to improve the content of password guidelines through persuasion approach to increase the likelihood of compliance behavior. A control laboratory experiment was carried out and the results were critically discussed.The outcomes indicate promising findings that users can be persuaded to improve their security compliance behavior by including more persuasive elements in the password guidelines.