Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment

This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The t...

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Main Authors: Adawiyah, Wiwiek Rabiatul, Mohd Shariff, Mohd Noor, Saud, Mohammad Basir, Mohd Mokhtar, Sany Sanuri
Format: Article
Language:English
Published: Centre for Promoting Ideas 2011
Subjects:
Online Access:http://repo.uum.edu.my/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf
http://repo.uum.edu.my/18087/
http://ijbssnet.com/journal/index/405
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Institution: Universiti Utara Malaysia
Language: English
id my.uum.repo.18087
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spelling my.uum.repo.180872016-06-15T01:52:40Z http://repo.uum.edu.my/18087/ Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment Adawiyah, Wiwiek Rabiatul Mohd Shariff, Mohd Noor Saud, Mohammad Basir Mohd Mokhtar, Sany Sanuri HD28 Management. Industrial Management This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The tool of analysis used in this study was hierarchical regression analysis.The finding of the study showed that all Soft TQM dimensions, except education and training, have positive and significant influence on organizational commitment.Moreover workplace spiritual values appear to moderate empowerment and organizational commitment associations as well as customer focus linkage with employees’ commitment towards Islamic banks. Based on the findings, implications to practice are offered. Centre for Promoting Ideas 2011-06 Article PeerReviewed application/pdf en http://repo.uum.edu.my/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf Adawiyah, Wiwiek Rabiatul and Mohd Shariff, Mohd Noor and Saud, Mohammad Basir and Mohd Mokhtar, Sany Sanuri (2011) Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment. International Journal of Business and Social Science, 2 (10). pp. 93-100. ISSN 2219-1933 http://ijbssnet.com/journal/index/405
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Adawiyah, Wiwiek Rabiatul
Mohd Shariff, Mohd Noor
Saud, Mohammad Basir
Mohd Mokhtar, Sany Sanuri
Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
description This study examined the moderating effects of workplace spirituality on the relationship between soft TQM and organizational commitment on Islamic banks in Central Java, Indonesia. The study was dependent on a survey conducted on 850 employees of Islamic banks using a random sampling technique.The tool of analysis used in this study was hierarchical regression analysis.The finding of the study showed that all Soft TQM dimensions, except education and training, have positive and significant influence on organizational commitment.Moreover workplace spiritual values appear to moderate empowerment and organizational commitment associations as well as customer focus linkage with employees’ commitment towards Islamic banks. Based on the findings, implications to practice are offered.
format Article
author Adawiyah, Wiwiek Rabiatul
Mohd Shariff, Mohd Noor
Saud, Mohammad Basir
Mohd Mokhtar, Sany Sanuri
author_facet Adawiyah, Wiwiek Rabiatul
Mohd Shariff, Mohd Noor
Saud, Mohammad Basir
Mohd Mokhtar, Sany Sanuri
author_sort Adawiyah, Wiwiek Rabiatul
title Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
title_short Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
title_full Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
title_fullStr Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
title_full_unstemmed Workplace spirituality as a moderator in the relationship between soft TQM and organizational commitment
title_sort workplace spirituality as a moderator in the relationship between soft tqm and organizational commitment
publisher Centre for Promoting Ideas
publishDate 2011
url http://repo.uum.edu.my/18087/1/IJBSS%202%20%2010%202011%2093-100.pdf
http://repo.uum.edu.my/18087/
http://ijbssnet.com/journal/index/405
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