Infrastructure and core quality management practices in higher education performance
The literature differs by choosing the quality management practices depending on the organization's activities or the type of sector. Meanwhile, there is a differentiation in selecting the best practices, even in the same sector. Malcolm Baldrige National Quality Award has resonated with rese...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
ExcelingTech Publishers
2016
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/19160/1/Full%20Article%20Vol%205%20Issue%202%202016.pdf http://repo.uum.edu.my/19160/ http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/1210 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |
| Summary: | The literature differs by choosing the quality
management practices depending on the organization's activities or the type of sector. Meanwhile, there is a differentiation in selecting the best practices, even in the same sector. Malcolm Baldrige National Quality Award has
resonated with researchers as the best practices that can conform to the higher education activities. Moreover, the literature discusses the impact of quality management practices on performance through being divided into Core and
infrastructure practices. This study proposes methodological framework to discuss any of these practices concerned with the Core-QMPs or Infrastructure-QMPs, influencing the possible
relationship between Infrastructure QMPs, Core QMPs, and organizational performance in a clear signal that it has not been studied before, especially in Higher Education context.
This study considered a starting point for further studies that related to Infrastructure and Core QMPs in Higher Education |
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