Exploring the digital divide issues affecting hotel frontliners

• Main Authors: Kasim, Azilah, Dzakiria, Hisham, Scarlat, Cezar
• Format: Article
• Language: English
• Published: GEA College, Faculty of Entrepreneurship, Dunajska cesta Ljubljana, Slovenia. 2013
• Subjects: GV Recreation Leisure; T Technology (General)
• Online Access: http://repo.uum.edu.my/19547/1/ABSRJ%204%202%202013%20165%20176.pdf; http://repo.uum.edu.my/19547/; http://www.absrc.org/wp-content/uploads/2015/09/ABSRJ_2013_Vol4_No2.pdf
• Institution: Universiti Utara Malaysia

In tourism and hospitality industry, many cases demonstrate that future direction and competitive advantage of the organization does not really depend on organization size, but on the innovativeness of its ICT, supported by highly competent human resource i.e. those willing to adopt and take leverag...