Using hybrid technique: the integration of data analytics and queuing theory for average service time estimation at Immigration Service, Suvarnabhumi Airport

• Main Authors: Chumwatana, Todsanai, Chuaychoo, Ichayaporn
• Format: Conference or Workshop Item
• Language: English
• Published: 2016
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://repo.uum.edu.my/20030/1/KMICe2016%2064%2068.pdf; http://repo.uum.edu.my/20030/; http://www.kmice.cms.net.my/kmice2016/files/KMICe2016_eproceeding.pdf
• Institution: Universiti Utara Malaysia

In the past few years, Thai tourism industry has become one of the big markets in the world that makes the number of air passenger has growth rapidly.The survey shows that 15,883,928 passengers arrived at Suvarnabhumi international airport, Thailand in 2015 which increase around 11% every year.Du...