Framing crisis response messages on Facebook: a second level agenda analysis of MH370

• Main Authors: Abang Ahmad, Dayang Aizza Maisha, Mohamad Ashari, Noratikah, Samani, Mus Chairil
• Format: Conference or Workshop Item
• Language: English
• Published: 2017
• Subjects: HE Transportation and Communications; T Technology (General)
• Online Access: http://repo.uum.edu.my/20921/1/shsconf_icome2017%201%208xi.pdf; http://repo.uum.edu.my/20921/; http://doi.org/10.1051/shsconf/20173300035
• Institution: Universiti Utara Malaysia

A crisis can certainly bring great threats to an organisation.In time of crisis, what the organisation says and does may impose significant effect on the organisation’s effort to survive its reputational damages.Although crisis responses are considered a common topic, this rapidly growing field of...