Success factors of lean management implementation in public service organization

Lean management is a management approach adapted from the lean manufacturing concept which focuses on waste elimination and continuous improvement. While the manufacturing sector has widely implemented lean in their operation, the application of lean in the service sector is still new. Public servic...

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Bibliographic Details
Main Authors: Asnan, Rabiha, Nordin, Norani, Othman, Siti Norezam
Format: Article
Published: UUM College of Business 2016
Subjects:
Online Access:http://repo.uum.edu.my/22288/
http://jtom.stmlportal.net/wp-content/uploads/2017/01/SUCCESS-FACTORS-OF-LEAN-MANAGEMENT-IMPLEMENTATION-IN-PUBLIC-SERVICE-ORGANIZATIONS.pdf
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Institution: Universiti Utara Malaysia