Customer's satisfaction at Langkawi ferry terminal

• Main Authors: Anuar, Mohd Hairie Ashraf, Amiruddin, Noor Aisaah, Pillai, Durgadevi Varathan, Zainuddin, Nizamuddin
• Format: Conference or Workshop Item
• Language: English
• Published: 2017
• Subjects: HE Transportation and Communications
• Online Access: http://repo.uum.edu.my/22645/1/STML%E2%80%93Go%20Green%202016%20550%20557.pdf; http://repo.uum.edu.my/22645/; http://stmlportal.net/stmlgogreen2016/pdf/p550.pdf
• Institution: Universiti Utara Malaysia

This research was conducted to determine the relationship between the factors that influences and customer’s satisfaction at the Langkawi ferry terminal.There are many issues arising because of several factors.This factor all gives a big impact on Langkawi ferry terminal. The factor is accessibility...