Do Leaders’ Emotional Labor Strategies Influence the Leaders’ Emotional Exhaustion? Moderating Role of Emotional Intelligence: Longitudinal Study on NGOs

Do Leaders’ Emotional Labor Strategies Influence the Leaders’ Emotional Exhaustion? Moderating Role of Emotional Intelligence: Longitudinal Study on NGOs

The purpose of this study is to examine the impact of leaders’ emotional labor strategies on leaders’ emotional exhaustion by considering the moderating role of emotional intelligence.Study is longitudinal, descriptive and quantitative in nature.By following emotional labor theory, theoretical frame...

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Bibliographic Details
Main Authors: Nisar, Qasim Ali, Imran, Asma, Othman, Noraini, Mustafa Kamil, Bidayatul Akmal, Marchalina, Leonis
Format: Article
Published: American Scientific Publishers 2017
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/23599/
http://doi.org/10.1166/asl.2017.9848
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Institution: Universiti Utara Malaysia

Internet

http://repo.uum.edu.my/23599/
http://doi.org/10.1166/asl.2017.9848

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