Facilitating conditions and Perceived Security as antecedents of trust among E-banking customers in Nigeria
The purpose of this paper is to empirically discuss facilitating conditions and perceived security as major factors that influence trust among e-banking customers in Nigeria.In doing so, final data that were collected from 266 customers were analyzed using PLS-SEM (2.0).The results of the study show...
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| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/23836/1/CBMM%202017%201025%201036.pdf http://repo.uum.edu.my/23836/ |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |
| Summary: | The purpose of this paper is to empirically discuss facilitating conditions and perceived security as major factors that influence trust among e-banking customers in Nigeria.In doing so, final data that were collected from 266 customers were analyzed using PLS-SEM (2.0).The results of the study show that facilitating conditions and perceived security significantly and positively influenced trust among the e-banking users of four major banks in Nigeria. Theoretical and practical implications of the study are presented as a guide for both academics and practitioners |
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