Comment analysis for product and service satisfaction from Thai customers' review in social network
In the last decade, the amount of social media usage has rapidly increased exponentially in Thailand.A huge amount of Thai online reviews and comments are available on social network every second.Because of this fact, comment analysis, also called sentiment analysis, has then become an essential tas...
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia Press
2018
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| Online Access: | http://repo.uum.edu.my/24026/1/JICT%2018%202%202018%20271%E2%80%93289.pdf http://repo.uum.edu.my/24026/ http://jict.uum.edu.my/index.php/current-issues#A4 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |