Re-thinking government administration: Issues of decentralization, Public service innovation and transformation in Malaysia

• Main Authors: Wee, Jeck Seng, Phang, Siew Nooi, Khalil, Samihah
• Format: Article
• Language: English
• Published: Society of Scientific Research and Education (SSRE) 2018
• Subjects: K Law (General)
• Online Access: http://repo.uum.edu.my/24349/1/IJMRR%208%203%202018%202%207-16.pdf; http://repo.uum.edu.my/24349/; http://ijmrr.com/view%20jouranal.aspx
• Institution: Universiti Utara Malaysia

When a nation experiences changes through growth and economic development due to internal expansion and global competition it influences government administration and how its leadership copes. Government leaders are required to innovate and transform the public service to ensure efficient and effective service delivery and the overall well-being of the state.The results of innovation in public service have contributed to enhancing public experience and making public service reliable, easier and transparent.Policy and law, leadership, socioeconomic environment and citizen participation are vital conditions for innovation and transformation to be achieved and carried out.The process of decentralization is encouraged when a nation progresses and government administration is expected to innovate and transform in order to be sustainable and to remain relevant.This is necessary when the local community becomes more complex and public services need to be carried out and fulfilled