Influence of Human Resources Management on Service Quality of Risk Business in Northwestern Nigeria
Purpose: Human Resources Management (HRM) practice displays a key function in customer satisfaction in the cognitive of service quality in selected insurance companies in Northwestern Nigeria. The significant of service industries are labour oriented where insurance sector is not an exception becaus...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
CSRC Publishing
2017
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/25270/1/JBSREE%203%201%202017%2023%2032.pdf http://repo.uum.edu.my/25270/ http://doi.org/10.26710/jbsee.v3i1.178 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |