Setting franchise disputes through mediation in Malaysia

Business opportunities come in many ways and among the most popular one is franchise business. It is built on a long-term relationship which requires trust and full support between the franchisor and the franchisee. Similar to any business relationship, franchise business is also exposed to disputes...

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Main Authors: Mohamed Yusoff, Zuryati, Harun, Qatrin Nada
Format: Article
Language:English
Published: Global Academic Excellence 2018
Subjects:
Online Access:http://repo.uum.edu.my/25478/1/IJLGC%203%2013%202018%20322%20330.pdf
http://repo.uum.edu.my/25478/
http://www.ijlgc.com/archived.asm
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Institution: Universiti Utara Malaysia
Language: English
id my.uum.repo.25478
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spelling my.uum.repo.254782019-01-27T01:03:58Z http://repo.uum.edu.my/25478/ Setting franchise disputes through mediation in Malaysia Mohamed Yusoff, Zuryati Harun, Qatrin Nada KZ Law of Nations Business opportunities come in many ways and among the most popular one is franchise business. It is built on a long-term relationship which requires trust and full support between the franchisor and the franchisee. Similar to any business relationship, franchise business is also exposed to disputes and friction due to miscommunication or other disagreements between franchisor and franchisee. In the event of disputes, the parties normally resort to type of settlements which are not burdensome to them. They tried as much as possible to settle it and often seek a commercial solution in order to avoid high cost and inconvenience of litigation process. In doing so, parties are more comfortable to overcome their disputes through mediation. Mediation is a voluntary process where an independent third party, called mediator assist the disputing parties to facilitate the negotiation in order to reach satisfactory outcome. This paper aims to study the mediation process conducted in franchise dispute and examine its advantages and disadvantages in settling the disputes between franchisor and franchisee. Global Academic Excellence 2018 Article PeerReviewed application/pdf en http://repo.uum.edu.my/25478/1/IJLGC%203%2013%202018%20322%20330.pdf Mohamed Yusoff, Zuryati and Harun, Qatrin Nada (2018) Setting franchise disputes through mediation in Malaysia. International Journal of Law, Government and Communication, 3 (13). pp. 322-330. ISSN 0128-1763 http://www.ijlgc.com/archived.asm
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic KZ Law of Nations
spellingShingle KZ Law of Nations
Mohamed Yusoff, Zuryati
Harun, Qatrin Nada
Setting franchise disputes through mediation in Malaysia
description Business opportunities come in many ways and among the most popular one is franchise business. It is built on a long-term relationship which requires trust and full support between the franchisor and the franchisee. Similar to any business relationship, franchise business is also exposed to disputes and friction due to miscommunication or other disagreements between franchisor and franchisee. In the event of disputes, the parties normally resort to type of settlements which are not burdensome to them. They tried as much as possible to settle it and often seek a commercial solution in order to avoid high cost and inconvenience of litigation process. In doing so, parties are more comfortable to overcome their disputes through mediation. Mediation is a voluntary process where an independent third party, called mediator assist the disputing parties to facilitate the negotiation in order to reach satisfactory outcome. This paper aims to study the mediation process conducted in franchise dispute and examine its advantages and disadvantages in settling the disputes between franchisor and franchisee.
format Article
author Mohamed Yusoff, Zuryati
Harun, Qatrin Nada
author_facet Mohamed Yusoff, Zuryati
Harun, Qatrin Nada
author_sort Mohamed Yusoff, Zuryati
title Setting franchise disputes through mediation in Malaysia
title_short Setting franchise disputes through mediation in Malaysia
title_full Setting franchise disputes through mediation in Malaysia
title_fullStr Setting franchise disputes through mediation in Malaysia
title_full_unstemmed Setting franchise disputes through mediation in Malaysia
title_sort setting franchise disputes through mediation in malaysia
publisher Global Academic Excellence
publishDate 2018
url http://repo.uum.edu.my/25478/1/IJLGC%203%2013%202018%20322%20330.pdf
http://repo.uum.edu.my/25478/
http://www.ijlgc.com/archived.asm
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