A user preference study of authentication mechanisms for mobile learning applications

• Main Authors: Kang, Hean Yong, Katuk, Norliza, Zakaria, Nur Haryani
• Format: Article
• Language: English
• Published: IP Publishing LLC 2018
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://repo.uum.edu.my/25679/1/AIP%20CP%202018%20020153%202018%201%206.pdf; http://repo.uum.edu.my/25679/; http://doi.org/10.1063/1.5055555
• Institution: Universiti Utara Malaysia

Many application providers enforce users to register and create credentials to use their applications. The registration process usually requires the users to fill in personal information in which it is a time-consuming process. Additionally, it also increases the number of usernames and passwords that users need to remember which leads to password fatigue. Social login is a way to address this problem. With the benefits that social login could offer, this study aims to examine the user’s preference towards authentication mechanisms used for mobile learning applications. An experimental study was conducted using a mobile learning application named LANGKAWI ISLANDS. Forty participants participated in this study on a voluntary basis and used the traditional social login on LANGKAWI ISLANDS. Sign up/in time using both mechanisms is recorded. Then, the participants stated their preference for the authentication mechanisms. The result suggests that authentication process of LANGKAWI ISLANDS is much faster using social login and more favored by the participants.