Leaders’ emotional labor strategies and wellbeing: does perceived organizational justice mediates the relationship?

• Main Authors: Nisar, Qasim Ali, Othman, Noraini, Mustafa Kamil, Bidayatul Akmal
• Format: Article
• Language: English
• Published: 2018
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/26339/1/PJHSS%206%201%202018%2082%2098.pdf; http://repo.uum.edu.my/26339/; http://pjhss.com/volume-6-no-1-2018/
• Institution: Universiti Utara Malaysia

As emotions play a crucial role in organizations, many researchers have turned their attention to examining emotions in organizational behavior studies to gain a more in-depth understanding of human behaviors within organizations. Leaders’ emotions are deemed important as key elements of effective leadership. Leaders attempt to manage their emotions when interacting with their followers, and these emotions ultimately influence their wellbeing and attitudes. Perceived organizational justice is also proposed as an important factor that might intervene this relationship. Hence, this paper proposed a theoretical framework for studying the relationship between leaders’ emotional labor strategies and wellbeing, in which perceived organizational justice is the mediating factor.