Students’ satisfaction towards online learning systems: assessing its internal and external factors

This paper examines the internal factors (Internet self-efficacy and self-motivation) as well as an external factor (interaction) which affect university students’ level of satisfaction towards online learning systems. Field data were collected from 282 students from a public university. Data were a...

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Bibliographic Details
Main Authors: Tan, Sharon, Chuah, Francis, Ting, Hiram
Other Authors: Geok, Bee Teh
Format: Book Section
Language:English
Published: Springer 2017
Subjects:
Online Access:http://repo.uum.edu.my/27074/1/tan2017.pdf
http://repo.uum.edu.my/27074/
http://doi.org/10.1007/978-981-10-4241-6_1
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Institution: Universiti Utara Malaysia
Language: English
Description
Summary:This paper examines the internal factors (Internet self-efficacy and self-motivation) as well as an external factor (interaction) which affect university students’ level of satisfaction towards online learning systems. Field data were collected from 282 students from a public university. Data were analysed using multiple regression analysis. The outcome of the analysis suggests that these factors are significant predictors to students’ level of satisfaction when using a university’s online learning system.