Dato Michael Tio and PKT logistics— A knowledge creating service company growing into a global logistics company
We introduce PKT Logistics Group Sdn Bhd. (PKT) and its CEO: Dato’ Michael B. Y. Tio (DMT) as a successful Malaysian knowledge creating service company. We examine how PKT designed and adapted the knowledge-creating system into their company’s philosophy towards business operation, thereby innovatin...
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| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Book Section |
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Springer
2019
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/27148/ http://doi.org/10.1007/978-981-32-9362-5_7 |
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| Institution: | Universiti Utara Malaysia |
| Summary: | We introduce PKT Logistics Group Sdn Bhd. (PKT) and its CEO: Dato’ Michael B. Y. Tio (DMT) as a successful Malaysian knowledge creating service company. We examine how PKT designed and adapted the knowledge-creating system into their company’s philosophy towards business operation, thereby innovating service and acquiring more of the global market. This chapter is structured as follows: reviewing the background and the outline of PKT Logistics, introducing DMT’s entrepreneurship and policies in the development of PKT, DMT’s leadership, examining the Facebook community as a success factor for a knowledge creating service company, the future vision of PKT, the analysis of DMT’s entrepreneurship and briefly summarizing. |
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