Factors affecting the intention to adopt software-as-a-service in public organization from expert's perspective

• Main Authors: Hadi, Hiba Jasim, Omar, Mohd Adan, Sheik Osman, Wan Rozaini, Hussaini, Muktar
• Format: Article
• Language: English
• Published: JATIT 2020
• Subjects: QA76 Computer software
• Online Access: http://repo.uum.edu.my/27168/1/JTAIT%2098%2010%202020%201751%201764.pdf; http://repo.uum.edu.my/27168/; http://www.jatit.org/volumes/ninetyeight10.php
• Institution: Universiti Utara Malaysia

The advancements in Cloud Computing (CC) and the creation of more bandwidth have enabled the development of a distributed and collaborative model called Software as a Service (SaaS). The CCSaaS provides many benefits to the countries, organization, both government and private in terms of cost-saving, and quality improvement. However, the adoption of CC-SaaS is still very challenging to organizations, more especially in such instances where no specific attributes to guide user decisions on the movement into CC-SaaS. Moreover, none of the studies have provided a holistic analysis for the determinants that affect CC-SaaS adoption from user and organizational perspectives, which is certified by any expert. This paper investigates the factors affecting CC-SaaS intention to adopt in public organization, which in turn can assist organizations to gain important benefits from CC-SaaS technology. The influential factors are reviewed, selected and confirm by experts from the field of cloud computing, the results of their assessments are presented.