Internal communication pattern in TQM manufacturing organizations in Malaysia

• Main Authors: Samsudin, Sharina, Taib, Che Azlan, Yusoff, Rushami Zien
• Format: Article
• Language: English
• Published: JGBSE 2020
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/27310/1/JGBSE%206%2017%202020%20107%20116.pdf; http://repo.uum.edu.my/27310/; http://gbse.com.my/#portfolio
• Institution: Universiti Utara Malaysia

Organizations need to perform; productivity need to be improved and organizations’ activities need to be effective. Therefore, the need for quality improvements are crucial in both manufacturing and service sectors. The main purpose of this paper is to present an analysis of internal communication p...