Cognitive approach using SFL theory in capturing tacit knowledge in business intelligence

• Main Authors: Surbakti, Herison, Ta'a, Azman
• Format: Conference or Workshop Item
• Language: English
• Published: 2019
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://repo.uum.edu.my/27438/1/ICoDSE%202019%201%206.pdf; http://repo.uum.edu.my/27438/; http://doi.org/10.1109/ICoDSE48700.2019.9092615
• Institution: Universiti Utara Malaysia

The complexity of Business Intelligence (BI) processes need to be explored in order to ensure BI system properly treats the tacit knowledge as part of data source in BI framework. Therefore, a new approach in handling tacit knowledge in BI system still needs to be developed. The library is an ideal...