Quality management practices and the impact on organizational performance

This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of stud...

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Main Authors:	Chan, Shiau Chin, Othman, Abdul Aziz
Format:	Article
Language:	English
Published:	Universiti Utara Malaysia 2020
Subjects:	HD28 Management. Industrial Management
Online Access:	http://repo.uum.edu.my/28423/1/STMLGG%2001%2021%202020%2071-74.pdf http://repo.uum.edu.my/28423/
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Institution:	Universiti Utara Malaysia
Language:	English

id	my.uum.repo.28423
record_format	eprints
spelling	my.uum.repo.284232021-11-24T00:41:53Z http://repo.uum.edu.my/28423/ Quality management practices and the impact on organizational performance Chan, Shiau Chin Othman, Abdul Aziz HD28 Management. Industrial Management This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of study was 30 retailers. Quantitative approach was implemented in this research. The findings show that QMPs have positive impact on organizational performance. In light of these findings, the study provided some recommendations for future research. Universiti Utara Malaysia 2020 Article PeerReviewed application/pdf en http://repo.uum.edu.my/28423/1/STMLGG%2001%2021%202020%2071-74.pdf Chan, Shiau Chin and Othman, Abdul Aziz (2020) Quality management practices and the impact on organizational performance. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management, Volume 1, 1 (21). pp. 71-74. ISSN eISBN 978-967-2296-23-4
institution	Universiti Utara Malaysia
building	UUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Utara Malaysia
content_source	UUM Institutional Repository
url_provider	http://repo.uum.edu.my/
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Chan, Shiau Chin Othman, Abdul Aziz Quality management practices and the impact on organizational performance
description	This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of study was 30 retailers. Quantitative approach was implemented in this research. The findings show that QMPs have positive impact on organizational performance. In light of these findings, the study provided some recommendations for future research.
format	Article
author	Chan, Shiau Chin Othman, Abdul Aziz
author_facet	Chan, Shiau Chin Othman, Abdul Aziz
author_sort	Chan, Shiau Chin
title	Quality management practices and the impact on organizational performance
title_short	Quality management practices and the impact on organizational performance
title_full	Quality management practices and the impact on organizational performance
title_fullStr	Quality management practices and the impact on organizational performance
title_full_unstemmed	Quality management practices and the impact on organizational performance
title_sort	quality management practices and the impact on organizational performance
publisher	Universiti Utara Malaysia
publishDate	2020
url	http://repo.uum.edu.my/28423/1/STMLGG%2001%2021%202020%2071-74.pdf http://repo.uum.edu.my/28423/
_version_	1718928998230130688

Quality management practices and the impact on organizational performance

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