Developing rightly culture on TQM - evidence from SMEs in the context of emerging economy
Total quality management (TQM) must include orientation towards quality awareness in the overall organisational processes in a firm. A successful TQM needs a supportive culture that can adapt to alterations and strengthen innovation. This study aims to confirm the association between the style of ma...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Group Publishing Limited
2021
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/28638/1/10-1108_RAUSP-11-2020-0264.pdf https://doi.org/10.1108/RAUSP-11-2020-0264 https://repo.uum.edu.my/id/eprint/28638/ https://doi.org/10.1108/RAUSP-11-2020-0264 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |