The Satisfaction of Mobile Phone Use among Libyan University Students

This book addresses role played by customer relationship management (CRM) information systems, service quality, reliability, and tangibles in influencing the customer satisfaction among the master program students using a mobile phone at the University of Benghazi in Libya. This is intended to be a...

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Bibliographic Details
Main Authors: Abdullah, Shahmir Sivaraj, AL Drogi, Ziad. W. Ahmed, Abdullah, Haim Hilman
Format: Book
Language:English
Published: SBM Publishing 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28747/1/9789670910734.pdf
https://repo.uum.edu.my/id/eprint/28747/
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Institution: Universiti Utara Malaysia
Language: English