Management quality assurance system in education: The experience of Malaysian schools

• Main Author: Abdul Ghani, Abdul Wahab
• Format: Conference or Workshop Item
• Language: English
• Published: 2004
• Subjects: LC Special aspects of education
• Online Access: http://repo.uum.edu.my/2887/1/paper9wahab.pdf; http://repo.uum.edu.my/2887/
• Institution: Universiti Utara Malaysia

This study seeks to document the experience of five Malaysian government secondary schools which had been awarded the prestigious quality assurance management system MS ISO 9002:1984 certificate between the years 1998 and 2001. Several factors were found to have contributed to the successful certifi...