Methods of Applying IR4.0 Technologies in Improving Organizational Structure and Positions: The Case of Malaysian Public Agencies

• Main Authors: Samsudin, Syafini, Hanafiah, Mohd Hizam
• Format: Conference or Workshop Item
• Language: English
• Published: 2022
• Subjects: T Technology (General)
• Online Access: https://repo.uum.edu.my/id/eprint/29922/1/UUM%20IQRC%202022_11_20.pdf; https://repo.uum.edu.my/id/eprint/29922/
• Institution: Universiti Utara Malaysia

This article explores the methods of applying Fourth Industrial Revolution (IR4.0) technologies in improving the organizational structure and positions of Malaysian public agencies. Socio-technical Systems Theory, Learning Organization Theory, and Theory of Disruption are discussed as a Theoretical Framework of this article. Employing the qualitative methodology of grounded theory, data was collected from public officials through interviews and a focus group discussion. The result shows seven themes emerged in two categories; management and technology. The themes in the management category are top management leadership and strategic organizational planning, while for the technology category, the themes are big data analytics, system integration, cloud computing, the Internet of Things, and 3D printing. Four research propositions have been developed to suggest the relationship between methods of applying IR4.0 technologies and improving organizational structure and positions. The research provides empirical evidence on methods of applying IR4.0 technologies in public agencies, specifically to improve organizational structure and positions.