Do you have what your customers want?: An empirical study of telecommunication companies websites

• Main Authors: Ab Hamid, Noor Raihan, Ahmad, Fauziah, Tahir Shah, Saharbudin Naim, Arshad, Noor Habibah
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: HD28 Management. Industrial Management; TK Electrical engineering. Electronics Nuclear engineering
• Online Access: http://repo.uum.edu.my/4206/1/NoorR.pdf; http://repo.uum.edu.my/4206/; http://cob.uum.edu.my/ictom
• Institution: Universiti Utara Malaysia

The emergence of Electronic Commerce (ecommerce) has brought tremendous yet significant changes to businesses particularly due to globalization pressure. More brick and mortar companies believe in the significant value of Internet-based transactions and realize the importance of doing businesses ov...