Quality management and profitability linkage: Does the length of QM adoption act as the moderating variable?

Manufacturing companies in Malaysia have never had it so tough. They are now confronting increasing prices of oil and raw materials, high advancement in innovation and technology, as well as high customer expectation on the quality of products and services. In addition, managers of these companies...

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Bibliographic Details
Main Author: Agus, Arawati
Format: Article
Language:English
Published: Universiti Utara Malaysia 2008
Subjects:
Online Access:http://repo.uum.edu.my/589/1/Arawati_Agus.pdf
http://repo.uum.edu.my/589/
http://ijms.uum.edu.my
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Institution: Universiti Utara Malaysia
Language: English