Online instructional consultation for higher education institutions in Malaysia: The system architecture

Evolution of communication technologies at present gives impetus to researchers and practitioners by simply put the computer-mediated communication tools on their telementoring application without really understand its potential benefits. This causes several issues and challenges confronting existin...

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Main Authors: Ang, Ling Weay, Abd Razak, Abd Hadi
Format: Article
Language:English
Published: The Society of Digital Information and Wireless Communications 2011
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Online Access:http://repo.uum.edu.my/9402/1/d.pdf
http://repo.uum.edu.my/9402/
http://www.sdiwc.net/ijncaa/
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Institution: Universiti Utara Malaysia
Language: English
id my.uum.repo.9402
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spelling my.uum.repo.94022013-12-18T08:29:18Z http://repo.uum.edu.my/9402/ Online instructional consultation for higher education institutions in Malaysia: The system architecture Ang, Ling Weay Abd Razak, Abd Hadi QA75 Electronic computers. Computer science Evolution of communication technologies at present gives impetus to researchers and practitioners by simply put the computer-mediated communication tools on their telementoring application without really understand its potential benefits. This causes several issues and challenges confronting existing telementoring program which are: (a) miscommunication due to lack of nonverbal cues, (b) the need of competency in written communication and technical skills, and (c) document recording, retrieving and reviewing. Thus, in this paper, the focus is the design and development of Online Instructional Consultation (OICon) system for student and lecturers of higher education institutions. Hybrid modes of synchronous and asynchronous communication that provide nonverbal and verbal cues are incorporated in Online Instructional Consultation (OICon) system to compensate the identified issues and challenges. We also focus on recording, retrieving and reviewing of recorded consultation document and management is also emphasized.The multimedia communication components from e-consultation model of financial and telemedicine context are adapted. The general structure, modules of OICON system, multimedia communication components, and communication server are illustrated and the potential benefits of OICon system are presented. The Society of Digital Information and Wireless Communications 2011 Article PeerReviewed application/pdf en http://repo.uum.edu.my/9402/1/d.pdf Ang, Ling Weay and Abd Razak, Abd Hadi (2011) Online instructional consultation for higher education institutions in Malaysia: The system architecture. International Journal of New Computer Architectures and their Applications (IJNCAA), 1 (3). pp. 1043-1055. ISSN 2220-9085 http://www.sdiwc.net/ijncaa/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Ang, Ling Weay
Abd Razak, Abd Hadi
Online instructional consultation for higher education institutions in Malaysia: The system architecture
description Evolution of communication technologies at present gives impetus to researchers and practitioners by simply put the computer-mediated communication tools on their telementoring application without really understand its potential benefits. This causes several issues and challenges confronting existing telementoring program which are: (a) miscommunication due to lack of nonverbal cues, (b) the need of competency in written communication and technical skills, and (c) document recording, retrieving and reviewing. Thus, in this paper, the focus is the design and development of Online Instructional Consultation (OICon) system for student and lecturers of higher education institutions. Hybrid modes of synchronous and asynchronous communication that provide nonverbal and verbal cues are incorporated in Online Instructional Consultation (OICon) system to compensate the identified issues and challenges. We also focus on recording, retrieving and reviewing of recorded consultation document and management is also emphasized.The multimedia communication components from e-consultation model of financial and telemedicine context are adapted. The general structure, modules of OICON system, multimedia communication components, and communication server are illustrated and the potential benefits of OICon system are presented.
format Article
author Ang, Ling Weay
Abd Razak, Abd Hadi
author_facet Ang, Ling Weay
Abd Razak, Abd Hadi
author_sort Ang, Ling Weay
title Online instructional consultation for higher education institutions in Malaysia: The system architecture
title_short Online instructional consultation for higher education institutions in Malaysia: The system architecture
title_full Online instructional consultation for higher education institutions in Malaysia: The system architecture
title_fullStr Online instructional consultation for higher education institutions in Malaysia: The system architecture
title_full_unstemmed Online instructional consultation for higher education institutions in Malaysia: The system architecture
title_sort online instructional consultation for higher education institutions in malaysia: the system architecture
publisher The Society of Digital Information and Wireless Communications
publishDate 2011
url http://repo.uum.edu.my/9402/1/d.pdf
http://repo.uum.edu.my/9402/
http://www.sdiwc.net/ijncaa/
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