APA引文

CUI, L., ZENG, G., WU, H., WANG, C., & LIU, R. (2016). Certification and Inspection Service Quality: Applying the fuzzy SERVQUAL method. Đại học Kinh tế.

Chicago Style Citation

CUI, Li-xin, Guang-feng ZENG, Hong-yan WU, Cheng-jie WANG, and Ru LIU. Certification and Inspection Service Quality: Applying the Fuzzy SERVQUAL Method. Đại học Kinh tế, 2016.

MLA引文

CUI, Li-xin, et al. Certification and Inspection Service Quality: Applying the Fuzzy SERVQUAL Method. Đại học Kinh tế, 2016.