發送短信 : Certification and Inspection Service Quality: Applying the fuzzy SERVQUAL method

  _  _    _    _     ______   __   __   _    _   
 | \| || | || | ||  /_   _//  \ \\/ // | |  | || 
 |  ' || | || | ||    | ||     \ ` //  | |/\| || 
 | .  || | \\_/ ||   _| ||      | ||   |  /\  || 
 |_|\_||  \____//   /__//       |_||   |_// \_|| 
 `-` -`    `---`    `--`        `-`'   `-`   `-`