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  _  __   _    _    __   _     _____    _____    
 | |/ // | || | || | || | ||  |  ___|| |  __ \\  
 | ' //  | || | || | '--' ||  | ||__   | |  \ || 
 | . \\  | \\_/ || | .--. ||  | ||__   | |__/ || 
 |_|\_\\  \____//  |_|| |_||  |_____|| |_____//  
 `-` --`   `---`   `-`  `-`   `-----`   -----`

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發送短信 : Certification and Inspection Service Quality: Applying the fuzzy SERVQUAL method