Service quality and customer service performance - the case of Vietnam joint stock commercial bank for private enterprises : Luận văn ThS. Kinh doanh và quản lý: 60 34 05
77 p. + CD-ROM
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| Format: | Theses and Dissertations |
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Đại học Quốc gia Hà Nội
2017
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| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/44630 |
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| Institution: | Vietnam National University, Hanoi |