THE STUDY ON CUSTOMER BEHAVIOUR TO AVO WASHING LIQUID PRODUCT OF HASO COMPANY

The study on “Customers’ behaviour to AVO washing liquid product of Hanoi soap company” aim to find the behavior, preferences and habits of consumers washing liquid in Hanoi through qualitative research and quantitative research method. The results of the analysis will be used by the company to deve...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Le, Ha Phuong
مؤلفون آخرون: Do, Thi Binh
التنسيق: Theses and Dissertations
اللغة:English
منشور في: Tạp chí Công thương 2019
الموضوعات:
الوصول للمادة أونلاين:http://repository.vnu.edu.vn/handle/VNU_123/67964
الوسوم: إضافة وسم
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المؤسسة: Vietnam National University, Hanoi
اللغة: English
الوصف
الملخص:The study on “Customers’ behaviour to AVO washing liquid product of Hanoi soap company” aim to find the behavior, preferences and habits of consumers washing liquid in Hanoi through qualitative research and quantitative research method. The results of the analysis will be used by the company to develop appropriate marketing solutions for the product. The study used both qualitative and quantitative methods with in-deep interviews and a questionnaire to assess customers’ awareness about AVO washing liquid product of Hanoi soap company and evaluate the factors affect customer satisfaction and loyalty. There were 326 participants who are current customers and potential customers of HASO company took part in the survey.