Factors influencing consumer satisfaction toward Vinhomes Riverside’s terrace houses

Customer satisfaction represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring customer satisfaction offers an immediate, meaningful and objective feedback about clients’ preferences and expecta...

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Bibliographic Details
Main Author: Duong, Thi Thanh Hoa
Other Authors: Pham, Thi Lien
Format: Theses and Dissertations
Language:English
Published: Khoa Quốc tế, ĐHQGHN 2019
Subjects:
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/68005
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Institution: Vietnam National University, Hanoi
Language: English