Factors influencing consumer satisfaction toward Vinhomes Riverside’s terrace houses

• المؤلف الرئيسي: Duong, Thi Thanh Hoa
• مؤلفون آخرون: Pham, Thi Lien
• التنسيق: Theses and Dissertations
• اللغة: English
• منشور في: Khoa Quốc tế, ĐHQGHN 2019
• الموضوعات: Customer satisfaction; Terrace houses
• الوصول للمادة أونلاين: http://repository.vnu.edu.vn/handle/VNU_123/68005
• المؤسسة: Vietnam National University, Hanoi

Customer satisfaction represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring customer satisfaction offers an immediate, meaningful and objective feedback about clients’ preferences and expecta...