Ride-hailing service in Vietnam market and its impacts on travel behavior of local people

• Main Author: Nguyễn, Danh Minh, 1991-
• Other Authors: Hironori, Kato
• Format: Theses and Dissertations
• Language: English
• Published: 2020
• Subjects: Giao thông; Giao thông đường bộ; Ngựa > Phương tiện; 625.7
• Online Access: http://repository.vnu.edu.vn/handle/VNU_123/68458
• Institution: Vietnam National University, Hanoi

Ride-hailing service (RHS) is a new travel mode in urban transport system, it is called as the technology taxi service in Vietnam. Ride-hailing is the act of requesting a ride from a private passenger vehicle by an app on a smartphone. RHS has appeared in Vietnam from 2014, however, it has spread rapidly and affect significantly to Vietnam transport market and travel habit of people. Until now, there has been still no completed regulation for the operation of RHS in Vietnam. RHS has caused big controversy with the domestic taxi industry, traditional tax companies claim that RHS is no different from taxis, and that ride-hailing companies (RHCs) should be held to the same operating requirements and regulations as taxi companies, including licensing, fare regulation, and vehicle and driver safety standards in order to maintain an equal and fair playing field. The research has also evaluated qualitatively impacts of RHS on local people.