Ride-hailing service in Vietnam market and its impacts on travel behavior of local people
Ride-hailing service (RHS) is a new travel mode in urban transport system, it is called as the technology taxi service in Vietnam. Ride-hailing is the act of requesting a ride from a private passenger vehicle by an app on a smartphone. RHS has appeared in Vietnam from 2014, however, it has spread...
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| Format: | Theses |
| Language: | English |
| Published: |
2020
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| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/70394 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |
| Summary: | Ride-hailing service (RHS) is a new travel mode in urban transport system, it
is called as the technology taxi service in Vietnam. Ride-hailing is the act of
requesting a ride from a private passenger vehicle by an app on a smartphone. RHS
has appeared in Vietnam from 2014, however, it has spread rapidly and affect
significantly to Vietnam transport market and travel habit of people. Until now,
there has been still no completed regulation for the operation of RHS in Vietnam.
RHS has caused big controversy with the domestic taxi industry, traditional taxi
companies claim that RHS is no different from taxis, and that ride-hailing
companies (RHCs) should be held to the same operating requirements and
regulations as taxi companies, including licensing, fare regulation, and vehicle and
driver safety standards in order to maintain an equal and fair playing field. The
research has also evaluated qualitatively impacts of RHS on local people. The
results show that people usually use Grab for picking up/sending off their children.
Some people use Grab to replace their private vehicle to go to work or use it as a
paratransit mode. After examining the dynamic characteristic of the RHS car, some
interesting findings have been revealed. The fluctuation of the price of Grab
depends on the demand of the market. When the demand is high, the price of the
trip will high and vice versa. The great fluctuation of price frequently happens at the
morning peak – hour (6h-9h) on weekdays when people have a high demand for
going to work. On the weekend, the price frequently fluctuates widely in the
afternoon (16h30-19h), in the evening (19h-22h) and at night (22h-23h) when
people have a high demand for leisure purpose and going back their home. The
waiting time for a RHS car does not only depend on the number of the available car
around but also depends on the distance between the vehicle and the customer. A
potential assumption also has been proposed that the algorithm of Grab app
automatically raises prices to balance between demand and supply because when
bad conditions happen |
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