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   _____     ___      ______    ______    ____    
  / ___//   / _ \\   /_   _//  /_   _//  |  _ \\  
  \___ \\  / //\ \\    | ||     -| ||-   | |_| || 
  /    // |  ___  ||  _| ||     _| ||_   | .  //  
 /____//  |_||  |_|| /__//     /_____//  |_|\_\\  
`-----`   `-`   `-`  `--`      `-----`   `-` --`

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Text this: Customer relationship management (CRM) in life insurance sector: An empirical study of Bao Viet Life Corporation