Customer relationship management (CRM) in life insurance sector: An empirical study of Bao Viet Life Corporation

The research has highlighted that Bao Viet Life has taken a rather narrow view of customer relationship management (CRM) and as such, benefits have been limited. Hence, for majority of life insurance companies, including Bao Viet Life, there should be a comprehensive CRM plan which is based on compa...

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書目詳細資料
主要作者: Nguyen Thu Trang
其他作者: ĐHQGHN - Khoa Quốc tế
格式: Final Year Project
語言:English
出版: H. : ĐHQGHN 2020
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在線閱讀:http://repository.vnu.edu.vn/handle/VNU_123/97925
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