Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam

Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam

This study examines relationships between emotional intelligence, employee adaptability and job satisfaction in the context of hospitality industry in Vietnam. Specifically, the research focuses on impact of emotional regulation on job satisfaction and mechanism through which inter-personal adaptabi...

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Main Author: Phạm. Thị Hoài Giang
Other Authors: Nguyễn, Thị Kim Oanh
Format: Final Year Project
Language:Vietnamese
Published: 2020
Subjects:
Emotional intelligence
Regulation of emotion
Employee adaptability
Job satisfaction
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/98078
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Institution: Vietnam National University, Hanoi
Language: Vietnamese
id oai:112.137.131.14:VNU_123-98078
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spelling oai:112.137.131.14:VNU_123-980782020-11-23T02:37:23Z Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam Phạm. Thị Hoài Giang Nguyễn, Thị Kim Oanh ĐHQGHN - Khoa Quốc tế Emotional intelligence Regulation of emotion Employee adaptability Job satisfaction This study examines relationships between emotional intelligence, employee adaptability and job satisfaction in the context of hospitality industry in Vietnam. Specifically, the research focuses on impact of emotional regulation on job satisfaction and mechanism through which inter-personal adaptability and service offering adaptability mediate the relationship between emotional regulation and job satisfaction. Design/Methodology/Approach: The questionnaire survey is employed to collect data from 164 respondents from hospitality in Vietnam. The data were analyzed by Partial Least Square-Structural Equation Modelling (Smart PLS 3.2.8). Accounting, Analyzing and Auditing 2020-11-23T02:30:33Z 2020-11-23T02:30:33Z 2019 Final Year Project (FYP) 15071130 http://repository.vnu.edu.vn/handle/VNU_123/98078 vi 71 tr. application/pdf
institution Vietnam National University, Hanoi
building VNU Library & Information Center
continent Asia
country Vietnam
Vietnam
content_provider VNU Library and Information Center
collection VNU Digital Repository
language Vietnamese
topic Emotional intelligence
Regulation of emotion
Employee adaptability
Job satisfaction
spellingShingle Emotional intelligence
Regulation of emotion
Employee adaptability
Job satisfaction
Phạm. Thị Hoài Giang
Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
description This study examines relationships between emotional intelligence, employee adaptability and job satisfaction in the context of hospitality industry in Vietnam. Specifically, the research focuses on impact of emotional regulation on job satisfaction and mechanism through which inter-personal adaptability and service offering adaptability mediate the relationship between emotional regulation and job satisfaction. Design/Methodology/Approach: The questionnaire survey is employed to collect data from 164 respondents from hospitality in Vietnam. The data were analyzed by Partial Least Square-Structural Equation Modelling (Smart PLS 3.2.8).
author2 Nguyễn, Thị Kim Oanh
author_facet Nguyễn, Thị Kim Oanh
Phạm. Thị Hoài Giang
format Final Year Project
author Phạm. Thị Hoài Giang
author_sort Phạm. Thị Hoài Giang
title Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
title_short Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
title_full Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
title_fullStr Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
title_full_unstemmed Emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
title_sort emotional intelligence, employee adaptability and job satisfaction: evidence from hospitality industry in vietnam
publishDate 2020
url http://repository.vnu.edu.vn/handle/VNU_123/98078
_version_ 1684667393961361408

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