Effect of organizational Factors on employee deviant Behaviors: evidence from service Sector companies in Vietnam
The purpose of this research is to point out the organization factors that affect the deviant behaviors and the impact of Internal Virtual Community Participation in those relationships from service organizations in Vietnam.The study focuses on two types of employee’s deviant behaviors:...
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| Format: | Theses and Dissertations |
| Language: | English |
| Published: |
2020
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| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/99959 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |
| Summary: | The purpose of this research is to point out the organization factors that affect the deviant behaviors and the impact of Internal Virtual Community Participation in those relationships from service organizations in Vietnam.The study focuses on two types of employee’s deviant behaviors: interpersonal deviance and organizational deviance. Self-report data was collected among 174 employees of some Vietnam services company through an online survey. Correlational and moderated regression analyses were used to test the hypotheses. The results show that Likelihood of detection (L) is the most critical factor that impacts both Interpersonal and Organizational Deviance, which is followed by Code of Conduct (C), Social Norms (S), Unethical Leadership (U). According to the research results, the minimum impactful factor toward Interpersonal Deviance (ID) is Code of Conduct (C), and the least impactful factor toward Organizational Deviance (OD) is Unethical Leadership (U). And Performance Pressure (P) fails to support the hypothesis. Finally, the moderating effect is not significant. Future research directions and practical implications for organizational settings are addressed in the last chapter. |
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