Reinventing Reference Service Quality: A Continuous Improvement Review of the DLS-CSB Center for Learning Resources (CLR) HyFlex Instructional Program

• Main Authors: Caparas, Sherwin A., Directo, Richard A., Gojar, Abraham A., Raquenio, Inocencio V., Sajona, Anna Lorriza D.
• Format: text
• Published: Animo Repository 2024
• Online Access: https://animorepository.dlsu.edu.ph/conf_dlsplc/2024/schedule/1
• Institution: De La Salle University

ABSTRACT Purpose/objectives: This study evaluates the implementation of the Hyflex Instructional Program, which is offered by the Center for Learning Resources Readers’ Services Unit (RSU), within the College. This will assess the extent to which the students agree with the conducted learning sessi...