A systems study on the operations department of the Metro Rail Transit 3 Taft Avenue Station

• Main Authors: Villarante, Ma. Angelica Ruth S.J., Young, Trisha Marie V., Yu, Ryan L.
• Format: text
• Language: English
• Published: Animo Repository 2014
• Subjects: Metro Rail Transit; Railroads > Philippines; Local transit > Philippines > Planning; Industrial Engineering
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/10699
• Institution: De La Salle University

This pertains to the MRT-3 Taft Avenue Station, Operations Department. The study provides an analysis and evaluation of all processes inside the Taft Avenue station starting from the bag inspection to the acquisition of ticket up until the platform area, and the study finds that the bottleneck of passengers occur at the platform area. The study examines why the actual average dwell time of trains at the Taft Avenue station during Years 2013 and 2013 are 184 seconds and 192 seconds, respectively, exceeding the allowable dwell time of 45 seconds resulting to opportunity losses of P680, 832. The research draws attention to the fact that the given standard dwell time of 45 seconds was not achieved even once in the whole span between 2012 and 2013. The study then suggests for a reassessment of a new standard dwell time that is more achievable in their current process. Methods of analysis that were used include trend, historical data, queuing analysis, discrete simulation, root cause analysis, focused group discussions and surveys in validating the new standard. All calculations can be found in the appendices. Results of data analyzed show that a new standard of 150 seconds is more ideal in their current process as the time allotted assumes an optimistic view as the time taken for the entering and existing of passengers are the minimum values from the simulation run. After assessment of the standard dwell time, the study proposed a solution to solve the 197 seconds dwell time that happens in the current 2014 process. The integration of holding ropes, proper signs, time standard and a change in the current flow of passengers through designated entry and exit doors were incorporated in the simulation run which provides us a 93.5 seconds dwell time yet accommodating the exit of 850 passengers and the entry of 650 passengers theoretically. Both exiting and entering of passengers are above that actual average level, which are 750 passengers and 450 passengers respectively.