Role of vacation activities and recovery experiences on the changes in occupational well-being among BPO employees

• Main Authors: Riosa, Natasha Cristina L., Tolentino, Neil Anthony G., Vida, Catherine D.
• Format: text
• Language: English
• Published: Animo Repository 2013
• Subjects: Contracting out; Offshore outsourcing > Philippines > Employees; Stress management; Employee motivation; Psychology
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/11455
• Institution: De La Salle University

The current study examined the role of vacation activities (work-related, physical, social and passive activities) and recovery experiences (psychological detachment, relaxation, control and mastery) on the changes in occupational well-being (work engagement) of employees for them to be able to effectively recover from occupational stress. With this, the researchers' study narrowed down the target group to BPO employees who are known to have great or unusual levels of occupational stress. This study employed a correlational design to determine the relation of vacation activities and recovery experiences on the occupational well-being of employees. Furthermore, this study utilized questionnaires in measuring recovery experiences, vacation activities, and occupational well-being to gather data from 150 BPO employees. Partial correlation, specifically utilizing multiple regression analysis, was used as the method for data analysis to determine which among the predictors best predict the criterion variable. Based on the results, none of the predictors significantly predicted occupational well-being. Implications of results and recommendations for future research are further discussed.