Comparative evaluation of the efficiency of the Electronic Filing and Payment System (EFPS) and the Manual Filing and Payment System of the Bueau of Internal Revenue (BIR)

In line with the Bureau of Internal Revenue's (BIR) aim to collect taxes efficiently and effectively at the least cost to the government, the Electronic Filing and Payment Systems (EFPS) has been implemented. This research study endeavored to determine how efficient the new EFPS of BIR is in co...

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Bibliographic Details
Main Authors: Babasa, Leah Marie R., Go, Karen Lindy A., Go, Sheela C., Mariano, Mark P., Paulino, Carlo A., Tan, Abigael P.
Format: text
Language:English
Published: Animo Repository 2002
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/14061
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Institution: De La Salle University
Language: English
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Summary:In line with the Bureau of Internal Revenue's (BIR) aim to collect taxes efficiently and effectively at the least cost to the government, the Electronic Filing and Payment Systems (EFPS) has been implemented. This research study endeavored to determine how efficient the new EFPS of BIR is in comparison the old manual systems. Specifically, this paper set out to evaluate the time consumed in EFPS, to assess the satisfaction derived from the system and to measure the cost associated with it, as compared to the respective time, satisfaction and cost related to the old system. The efficiency of both systems would depend on the three variable set forth.