The Relationship of job satisfaction and performance of employees of selected fast food restaurants along Taft Avenue, Manila

• Main Authors: Alvarez, Bianca Marie B., Belarmino, Lawrence L., Clave, Rockeffeler S., Marquez, Stephanie S., Lu, Neil Benedict T., Samaniego, Vitto Rolando M.
• Format: text
• Language: English
• Published: Animo Repository 2010
• Subjects: Fast food restaurants; Job satisfaction; Performance; Employees > Attitudes; Quality of work life; Personnel management
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/14573
• Institution: De La Salle University

The study focused on the employees of selected fast food restaurants along Taft Avenue. There were 142 employees included in this study. The main objective of the paper was to reveal the relationship between the employee's job satisfaction and job performance. To gather sufficient data, the researchers used survey questionnaires as its research instrument. These were given to the managers and employees of selected fast food restaurants. Each manager was tasked to assess their own employees in terms of job performance using the provided surveys. While for the employees, they assessed themselves through a JDI-type of survey to measure their true sentiments regarding their satisfaction on their job. Through the use of several statistical analysis, it was found that there is a significant and positive relationship between job satisfaction and job performance.