A case study on results Manila Inc.'s employees under operations division: Effectiveness of cross-training
The paper is a case study on Results Manila call center employee’s that focuses on the operational division of the company. The study will determine the effectiveness of an employee’s cross-training depending on the amount of learning that the employee currently has attained or received through the...
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| Main Authors: | , , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2011
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/14770 |
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| Institution: | De La Salle University |
| Language: | English |